Privacy Policy

Introduction

Welcome to Promosphere ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Promosphere, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Profile information, including bio, social media handles, and professional details
• Payment and billing information
• Communications with us, including support requests and feedback
• Content you create or share through our platform

Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Location information (if you enable location services)

Third-Party Information

We may collect information from third-party sources, such as:

• Social media platforms (when you connect your accounts)
• Analytics and advertising partners
• Public databases and directories

How We Use Your Information

We use the information we collect for various purposes, including:

Platform Services

• Providing and maintaining our platform and services
• Creating and managing your account
• Facilitating connections between influencers and brands
• Processing payments and transactions
• Providing customer support and responding to inquiries

Communication

• Sending important updates about our services
• Notifying you about new features and opportunities
• Marketing communications (with your consent)
• Responding to your questions and requests

Improvement and Analytics

• Analyzing usage patterns to improve our platform
• Conducting research and development
• Personalizing your experience
• Detecting and preventing fraud and abuse

How We Share Your Information

We may share your information in the following circumstances:

With Other Users

Your profile information may be visible to other users of the platform to facilitate collaborations. You can control what information is shared through your privacy settings.

With Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

• Payment processors
• Cloud hosting providers
• Analytics services
• Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Portability

You can access and download your personal information through your account settings.

Correction and Updates

You can update your profile information and account settings at any time.

Deletion

You can request deletion of your account and personal information, subject to certain legal and contractual obligations.

Marketing Communications

You can opt out of marketing communications by following the unsubscribe instructions in our emails or updating your preferences in your account settings.

Cookies

You can control cookie preferences through your browser settings, though this may affect platform functionality.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods depend on:

• The type of information and how it is used
• Legal and regulatory requirements
• Legitimate business needs
• Your account status and activity

When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending you an email notification
• Providing notice through our platform interface

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: